AMS: Patient Letter re: Closure

Dear Valued Patient:


According to our records, you have received mail-order diabetic testing supplies from American Medical Supplies, Inc. (AMS).

We thank you for your business and appreciate you choosing AMS.


We are writing to inform you that AMS closed effective November 30, 2017.


If you are a Medicare patient and you want to continue receiving diabetes testing supplies through the mail, Medicare may pay for 80% of those supplies if they are provided by a supplier that contracts with Medicare. To find a Medicare supplier, follow the instructions below:


Instructions for finding Medicare supplier:

Or you can call Medicare at 1-800-Medicare (1-800-633-4227).


If you are not a Medicare beneficiary, please contact your insurance provider for information regarding a new supplier.


You can also purchase diabetes testing supplies at a local pharmacy or other supplier, but out-of-pocket costs may differ based on brand and supplier.


You and your new supplier can obtain your prescription from your physician.


If you need to access your prescriptions or other records after November 30, 2017, please contact:


Iron Mountain ROI

8100 – 2A Westside Industrial Dr.

Jacksonville, FL. 32219

Telephone: 800-934-3453

Fax: 904-695-4247


We apologize for any inconvenience, and we thank you for your business.